Global AI-powered applications have received the 2023 ASTORS Homeland Security Awards

Global AI-powered applications have received the 2023 ASTORS Homeland Security Awards

IRVINE, CA / ACCESSWIRE / November 20, 2023 / Global Allies®HELIAUS, a leading global security and facilities services company, today announced the launch of its software powered by artificial intelligence (AI).®Live Interactive Support AI (LISA) and Mercury both won ASTORS Homeland Security Awards from American Security Today. The solutions were honored in the categories of Best Security Workforce Management Tool, Best Machine Learning, Artificial Intelligence, Best Mass Notification System, and Best Mobile Technology Product.

“As the nation continues to respond to escalating threats from home and abroad, the innovative solutions being implemented to confront those threats have led to tremendous growth in the homeland security field,” said Michael Madsen, co-founder and publisher of American Security.

“Today, the United States is increasingly focused on protecting IT/cybersecurity networks and is calling on innovative companies like Allied Universal to help it do so.”

The eighth annual ASTORS Awards are presented by American Security Today and are considered the most important homeland security awards program in the United States. The awards honor industry leaders in physical security, border security, cybersecurity, emergency preparedness, law enforcement, and first responders.

“It is a huge honor to receive ASTORS Awards for these three important AI-powered solutions,” said Mark Mollison, CTO. “It is a testament to the hard work of our entire team and reflects our commitment to building a platform that helps us achieve amazing results.” Employee at Allied Universal. “Together, we will continue to innovate to make the world a safer place.”

ASTORS nominations are evaluated based on technical innovation, interoperability, specific impact within the category, overall impact on the industry, potential for linkage to other industry technologies, and feasibility of application outside the industry according to Tammy White, co-founder and managing editor at American Security Today.

Allied Universal ASTORS Award Winners

Helium, Allied Universal’s AI-powered workforce management solution, received an ASTORS Award in the Best Security Workforce Management Tool category. It improves security operations by bringing subsequent requests to life and acting as a “virtual coach” for front-line security professionals, helping to ensure they are in the right place, at the right time, and doing the right things. Using artificial intelligence, HELIAUS makes predictions about potential errors at a given location and then makes recommendations to help achieve better results. Sites that use HELIAUS AI achieve, on average, a more than 20% reduction in security and safety incidents compared to sites that do not.

Lisa It won the ASTORS Award for Best Machine Learning and Artificial Intelligence and Best Mass Notification System. LISA is Allied Universal’s live interactive support AI. The solution is available 24/7 to Allied Universal employees through the web portal and text messaging. It helps operators and front-line security professionals by automating scheduling, call management, and helping resolve discrepancies in timekeeping, payroll, and other administrative tasks. LISA makes branch staff more efficient while making front-line security professionals feel more supported and connected.

Mercury Won ASTORS Award for Best Mobile Technology Product. Through mobile devices at customer sites, Mercury enables Allied Universal to reach front-line security professionals personally and securely. It supports employee engagement through tasks, messages, and conversations related to safety, employee engagement, training, compliance, workforce management automation, and more. Mercury has enabled Allied Universal to achieve better safety and compliance outcomes while helping to make front-line security professionals feel more connected.

About Allied Universal

Allied Universal®, the world’s leading provider of security and facilities services and a trusted partner to more than 400 FORTUNE 500 companies, provides unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and personalized services that enable customers to focus on their core business. With operations in 100 countries, Allied Universal is the third largest private employer in North America and the seventh largest in the world. Annual revenue is about $20 billion. There is no greater purpose and responsibility than serving and protecting customers, communities and individuals. For more information, visit

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Media Contact:

Carrie Garcia
public relations manager
Global Allies
Phone: 949-826-3560
Australia Newsroom:

source: Global Allies

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